BHSelect™ for Restaurants

Leveraging Management Talent in Casual Dining

The casual dining segment of the restaurant industry is crowded with companies vying for the precious consumer meal dollar. Those that have figured out the link between effective managers, satisfied customers, and increased sales and profits are those that are successful and growing.

In this equation, success starts with the manager — the one who leads the charge in running the operation, managing the staff, and ensuring a positive customer experience. Selecting, developing, and retaining a manager who has this balanced combination is made possible by BHSelect™ for Restaurants, a quick turnaround, user-friendly, and industry-proven tool for management selection in the casual dining restaurant industry.

Note: High-volume and fine dining establishments may also consider PerformanceView™ and PerformancePlus™ for management selection.

Creating Management Talent Through Selection Success

Based on industry validation research, BHSelect™ for Restaurants is designed to help casual dining restaurant organizations to select unit-level managers who have the right blend of characteristics to be successful in this customer oriented and product-on-demand industry. Many success stories can be told about how BHSelect™ for Restaurants has helped casual dining restaurant organizations hire, develop, and retain strong managers.

BHSelect™ for Restaurants provides clear direction for the hiring leader with a detailed Selection Report and insightful information for developmental purposes in a Developmental Profile. The critical characteristics measured by BHSelect™ for Restaurants include:

• Reasoning
• Decision Making
• Teamwork/Interpersonal Relations
• Leadership/Ability to Take Charge
• Dependability
• Managing Pressure
• Potential For Success

To ensure BHSelect™ for Restaurants is easy to use and flexibly integrated into management hiring systems, the following administration and scoring formats are available:

• On-line
• Fax-based

Realizing the Benefits of BHSelect™ for Restaurants

• Increasing quality of management hires
• Enhancing retention of management talent
• Improving leadership and productivity
• Developing management talent
• Raising the level of customer service
• Increasing consistency of hiring process
• Improving confidence of hiring leaders

Read how using BHSelect™ for Restaurants reduced management turnover in this case study: Restaurant Management Retention with BHSelect™ »

Why BHI Expertise Makes a Difference

• Specialization in Talent Gauging™ — assessment & development of people to drive organizational results
• Combination of psychological insights and real-world business experience
• Recognition that each organization is different, requiring unique but efficient solutions
• Extensive data base serves as a benchmark against which we validate ongoing client services