SQPlus™

Linking Hourly Talent with Loss Prevention and Customer Service

Organizations lose untold dollars every year due to theft, shrinkage, poor teamwork, a lack of productivity, and ineffective customer service. Often the result of making bad hourly employee hiring decisions, the impact of these financial factors can be devastating.

Thus, organizations need a strategy for hiring hourly employees who have the disposition to work well with customers, the work ethic to maintain productivity, and the attitude to get along with team members, while also making sure that they are reliable and not prone to counter-productive workplace behaviors. This unique profile is the foundation of the SQPlus™.

Creating Hourly Talent Through Selection Success

Implementing the SQPlus™ as a strategic component of an hourly employee hiring process has helped organizations reduce job abandonment frequency and achieve cost savings through a decrease in loss prevention occurrences such as food contamination, breakage, and employee carelessness. This dynamic and highly predictive tool yields a detailed Selection Profile, Developmental Profile, and Follow-up Interview Report and measures the following critical characteristics:

• Work Style: Drive and Energy; Acceptance of Authority
• Interpersonal Skills: Sociability; Friendliness
• Adaptability: Stress Tolerance; Teamwork
• Counter-productivity: The level of risk of engaging in disruptive and damaging workplace behaviors
• Overall Job Fit

To ensure the SQPlus™ is easy to use and flexibly integrated into hourly hiring systems, the following administration and scoring formats are available:

• Paper-and-pencil
• CD-ROM
• Applicant Tracking System/Hiring Management Systems integrations

Realizing the Benefits of the SQPlus™

• Increasing quality of hourly employee hires
• Reducing costs associated with loss prevention
• Enhancing retention of hourly talent
• Improving customer service
• Developing hourly talent
• Raising the level of team effectiveness
• Increasing consistency of hiring process
• Improving confidence of hiring leaders

Read how the SQPlus™ was used to reduce job abandonment by hourly employees in this case study: Job Abandonment Reductions with SQPlus™ »

Why BHI Expertise Makes a Difference

• Specialization in Talent Gauging™ — assessment & development of people to drive organizational results
• Combination of psychological insights and real-world business experience
• Recognition that each organization is different, requiring unique but efficient solutions
• Extensive data base serves as a benchmark against which we validate ongoing client services